Jun 242012

Virginia Governor Bob McDonnell being interviewed by LENS magazine, June 4, 2012. Photo by Michaele White. (c) Governor of Virginia. From the Flickr Creative Commons.

The news here in Virginia has been dominated by the drama at the University of Virginia (perhaps the most prestigious university in our state) regarding the ouster of President Teresa A. Sullivan. If you haven’t been following the story, members of the University of Virginia Board of Visitors met with President Sullivan and threatened to vote to oust her from her role. She then resigned. Now, an ongoing dispute questions why she was asked to resign so abruptly and questions the role of the Board in making this decision.

Virginia governor Bob McDonnell has now sent a stern letter to the Board requiring them to resolve the issue of the Presidency of the University of Virginia by this Wednesday, including a full explanation as to their actions. Should they fail to do so, Governor McDonnell indicates he will ask the entire board to resign!

Wow!

This has all been very fascinating to observe. Governor McDonnell’s letter gives us all a little to think about when we serve on any sort of leadership body, from corporate Boards to church or school committees.


Leadership Lessons from Governor Bob McDonnell’s letter.

1. “[E]liminate . . . uncertainty . . . immediately.”

If you are involved in a hugely controversial decision, your best course is to act as quickly as you can with a firm decision. If the decision is communicated in a firm and final manner, people will adjust to it, move on and make other plans. When people believe there is a chance to change the decision, the uncertainty lingers and causes unnecessary distraction from the organization’s critical mission, in this case, the education of some of the brightest minds our state has to offer.

2. “Board actions on major personnel or policy decisions should have a clear explanation of the decision.”

Much like a legal opinion, a controversial decision requires a rational explanation as to what alternatives were considered and why one course was chosen over another. Simply hiding behind the authority of the Board to do whatever it likes for any reason is unprofessional and undermines the Board’s authority.

3. “Make objective decisions without regard to any outside political, personal or media pressure.”

Commonsense advice but today we usually see the opposite.

4. “Act as a unified board when your deliberations are done. While no one expects unanimous votes on this or other major issues, the Board must speak with one, united voice once decisions are made.”

Reading this from a legal background, my first instinct was to think of the Supreme Court. When the Supreme Court issues a final decision, the justices who disagree with the decision can publish their dissenting opinion explaining why they would have decided otherwise. Bob McDonnell’s advice indicates that you should think more in a business all-or-nothing way for most Board service. When you commit to serving on a Board, you are responsible for the final decisions of that Board. If you fundamentally disagree with a Board action, your best option is to resign.

What I find most fascinating about Governor McDonnell’s letter is that if you extend its logic to disputes such as those occurring in the U.S. Congress over the budget, it is a refreshing reminder that leaders in both political parties need to be bold and courageous. A Senator or Representative needs to consider the views of his or her constituents and political party, but in the end needs to act according to his or her own conscience and bear the consequences of that decision.

Is Governor McDonnell’s letter the first firm expression for politics in general to change or will this type of decisive action result in even greater polarity of opinions? How do you see this situation resolving? Please share in the comments.

Posted by anne Tagged with: , , ,
Jan 272010

Some fascinating new research on willpower has been in the news lately.  The research suggests that our brains are a combination of rational and emotional processing centers and that there is a limit to how much each side of the brain can handle at a given time.  When one side of the brain is “full” the other side is going to take over and make the decisions, even when we don’t want it to.

For example, if the rational part of the brain is taken up processing something like a challenging and complex issue at work, there is no rational brain left when it comes to issues like deciding the appropriate foods to eat and the emotional brain will take over and eat whatever sweet and sugary foods it wants to.

Most of us assume that self-control is largely a character issue, and that we would follow through on our New Year’s resolutions if only we had a bit more discipline. But this research suggests that willpower itself is inherently limited, and that our January promises fail in large part because the brain wasn’t built for success.

–Jonah Lehrer, “Blame it On the Brain,” The Wall Street Journal, December 26, 2009

Although not indicated in the research above, I would not be surprised if it is also true that if the brain is overwhelmed on the emotional side (such as handling a difficult relationship or a death), the rational brain might take over certain decisions that would be better off handled by the emotional side.  For example, some people withdraw rather than getting involved with difficult emotional situations.  It might be that their brain is simply saying, “I am so overwhelmed by this emotional situation that my rational brain is telling me to avoid it and give myself a rest from thinking about it.”

Something also not indicated in the research but possibly true as well is that each person has different brain capacities on the rational and emotional spectrum.  My husband, for example, has a nearly endless capacity for rational thinking in almost any situation, whereas I lean more toward the emotional and sometimes have to focus hard to let the rational side of my brain kick in.  We are a good balance for each other as different situations require different brain processing skills.  Often people convey emotional thinking as “weak” and rational thinking as “strong” but I am convinced this is not the case.  There is a place for both types of thinking.  In business, emotional thinking can be very beneficial in any managerial, personnel or customer relations matter and certainly in marketing and sales.  After all, if you can’t motivate people, persuade or resolve conflicts, your success is greatly hindered.

In personal relationships, rational thinking is sometimes necessary to keep our relationships healthy or make difficult choices.  My husband’s rational approach to resolving conflict between us, for example, is one that he insisted on early on in our relationship and it continues to amaze me how powerful that approach is.  I honestly cannot remember the last fight I had with my husband or what it was about.  Whatever the issue was, it has been resolved.

So, fascinating as all of this is, if you are a person who needs more organization in your life, how can you use this brain research to your advantage?

  1. Self-awareness. You probably know at some level whether you are more of a rational or emotional thinker in most decisions.  You also need to try to pay attention and realize which type of thinker you are in specific situations.  Organization often rewards rational thinkers more than emotional ones.  Emotional thinking tells us to hold on to mementos or items that foster a sense of security.
  2. Promote rational thinking. Believe me when I tell you this is very hard for me personally.    I know it is possible to have deep emotional relationships with objects. When trying to improve your organization, however, you have to learn to be more of a rational thinker.  In this area, some of the rational questions you might ask yourself about your belongings or information are: How does this benefit me?  Does it make me money?  Does it save me money?  Does it save me time?  Does it promote my health or safety?  Is it in good repair? Is it commonly available? Does it cost me more in time or money to keep and store it than it would to just buy a new one if I need it?  Would I prefer to have a new one rather than the one I currently have?
  3. Reduce emotional thinking about stuff by limiting it to objects that deserve it. It would be ridiculous to assume that we all can become coldly rational and toss out everything that does not meet some rational criterion of need.  (Although I have met people who come close to this!)  If you are an emotional thinker when it comes to your stuff, use your emotional skills to discern which objects or data have the most positive emotional value.  For example, when you have a huge stack of your child’s artwork, some of the pieces will really connect with you, either because of the subject matter (I have a great drawing of a “fairy” from my 4 year old I think is amazing) or the situation it was created in (the first scribble from my 1 year old or the first time my 4 year old wrote “mom”).  Try to zero in on these high value items and preserve and organize them first.  Don’t let the high positive emotional value objects get lost or buried.  Sometimes we can be motivated if we think of our role as being a good steward of the most positive memories.  The key here, though, is to try to develop your skills at quickly discerning high value from lesser value objects.
  4. Eliminate objects that are an emotional burden. There are items that are highly emotional but promote negative emotions rather than positive ones.  Try to identify these burdens and remove them frequent view either permanently or at least temporarily in storage.
  5. Sort your stuff according to your emotional and rational weaknesses. There are both emotional and rational reasons we end up with a lot of “stuff.”  You can rationally justify hundreds of lightbulbs or rolls of toilet paper, for example.  One of the best tools to stop accumulating things, I have found, is to sort the items that are accumulating into the mental categories that address why we are accumulating the item in the first place.  Often just stacking like items together is enough.  Once your brain processes that you have enough of something, you will stop feeding the need to buy more of it.  For example, I once worked with someone who kept a drawer of magazines with “important” articles and was instructed not to throw any of the magazines away.  Since they were important to the person, I sorted them by magazine title and date and put them in labeled racks on a shelf.  Interestingly, once they were all sorted in this way, the person realized that they were just magazines and decided to toss about 75% of them!  Craft supplies often fall into the weakness category.  If you try to sort the crafts by specific projects rather than just heaps of color-coded materials, you start to realize where you are over-buying or whether there are crafts you really don’t want to do any more because you now have something better.
  6. Distract yourself from the voices that tell you to stop organizing. We have all been there.  You get on a roll with organizing and then it stops.  Why?  “I’m tired.”  “It’s boring.”  “I don’t know where to start.” With regard to the energy and boredom requirements, this is where background noise can really help.  A Ruly Mix is great.  I like to stream Frontline shows to feed my head while I am sorting papers in my office.  Sometimes watching a television show about organization or home improvement can be great background motivation as well.  With regard to the overwhelming feeling, this is where breaking a project into really small parts helps.  If you don’t know how to unbury your desk, go one paper at a time.  Do you know how to file this piece of paper?  If yes, do it!  If no, why not?  Although it is tedious, sometimes addressing one piece of paper creates a system that will save you hours in the future.  Even if you can’t motivate yourself to continue, at least identify why you are not continuing.
  7. Don’t let emotional burdens associated with disorganization drag you down. Organizing is a highly emotional activity.  If you are struggling with disorganization, don’t let your whole life become consumed by it.  Celebrate small successes.  Continue the work.  Remember, we are not aiming for perfection.   You are still a good person if your home or office is messy.  Based on the research above, one of the reasons leading to your messiness may be that you are so involved with thinking about other important things that your knee-jerk emotional reaction to relax is kicking in.  Stress reduction and work reduction may be what you really need!  Give yourself a little credit!

Are you a rational or emotional organizer?  What do you do to distract yourself when your emotional side is pulling you the wrong direction?  Please share in the comments!  Commenters can get a Ruly thank you note if you email me your address to info@beruly.com.

Posted by anne Tagged with: , , , ,
Nov 232009

It has been another great month for organizing news.  Highlights from this month’s news stories:

Recession Eating Trends

A recent MarketWatch story indicates that the recession is taking its toll on our waistlines.  As  we are driven to economize, we are buying heat-and-eat meals from the grocery store that are significantly less healthy for us than the restaurant meals we previously consumed.   The article provides some suggestions to eat healthy at home.

Clean Spouses Versus Messy Spouses

This great article from the Wall Street Journal provides a hilarious but disturbing look at the tensions that arise in a marriage when one spouse is tidy and the other is messy.  You will not believe the antics when the messy spouses rebel! 

More Twitter Angst

Following up on last month’s news summary about organizing your communications on social networking sites, Therese Poletti at MarketWatch discusses the sad state of affairs when your real-life friends are not also your social networking friends:

After one month, I have five followers. My friends don’t even follow me. But some of them want me to follow them, of course, and sent me e-mails that they were looking for me on Twitter. So I followed them, and got nothing back. The publisher of my book isn’t even following me.

Is this bumming me out? Um, yes, a little bit.

–Therese Poletti, “What if Your Friends Won’t Follow You on Twitter,” MarketWatch, November 12, 2009

Brain Capacity

If you have ever felt that your brain is so full of information that you need to forget some information in order to fit more in, it turns out that your instinct is right.  U.S. News and World Report reports on New scientific research from the University of Toyama in Japan that shows that it is possible to fill up your short-term memory.  When your short-term memory is at capacity, the brain has to transfer the information to other parts of the brain and erase it from short-term memory in order to fit in more new information.  The research also shows that exercise might help to increase your brain capacity.

Dustology

NPR profiled a story about research on dust that might motivate us all to vacuum and dust regularly.   

One thing that’s remarkable about dust is that it sticks around. Without vacuuming, [Andrea Ferro of Clarkson University in Potsdam, N.Y.] says, it can stick around for a long time. . . “We’re finding things like [the pesticide] DDT in many floor dust samples,” says Ferro. “We banned that decades ago, but it’s still there.”

Type to you on Wednesday!  For my American readers, I hope you enjoy a short workweek this week and safe travels to your Thanksgiving destinations.

Posted by anne Tagged with: , , , , , , ,
Oct 282009

This month, there have been several interesting news stories related to organizational topics. These stories highlight some of the emerging issues in organization and illustrate some unique responses to organizational needs.

Organizing Your Thoughts: Choosing Your Communication Tools

One of the biggest challenges for many people and businesses today is navigating the sea of communication options available. People are no longer communicating just by email or text message. Some now “live” on social networking sites like Facebook and Twitter. If you don’t live there too, you could be missing out on important opportunities to connect with your friends, family or customers.

For many people, social networking is intimidiating. On top of the need to learn new technology, each medium comes with its own set of rules to follow about the style of language to be used and the appropriate actions accepted. The etiquette for these media is still a work in progress and there are as many opportunities for embarrassment for the uninitiated as there are opportunities for the social networking pro to make a positive impression.

Some of the thought-provoking stories in this area this month:

“You can argue that because we have more ways to send more messages, we spend more time doing it. That may make us more productive, but it may not. . . . And we will no doubt waste time communicating stuff that isn’t meaningful, maybe at the expense of more meaningful communication.”

Why Email No Longer RulesThe Wall Street Journal, October 12, 2009

“Twitter doesn’t allow room for reflection. It gets people to the barest emotion.”

Short Outbursts on Twitter? #Big ProblemThe New York Times, October 8, 2009

“When someone tells you that they don’t have Facebook, it’s untouchable. It’s a sign of disrespect to try to convince them.”

In a Generation That Friends and Tweets, They Don’tThe Washington Post, October 15, 2009

Cleaning is Sexy!

Need some motivation to clean your house? A new study published in the Journal of Family Studies indicates that housework is the ultimate aphrodesiac.

“A survey of 2,020 U.S. adults placed “sharing household chores” as the third most important factor in a successful marriage, behind faithfulness and a happy sexual relationship, says the nonprofit Pew Research Center. . . . [H]ousework outranked even such necessities as adequate income and good housing.”

Housework Pays Off Between the SheetsThe Wall Street Journal, October 21, 2009

The Best Endorsement for Index Tabs . . . Ever!

In case you need proof that organization matters, even down to the smallest details, like index tabs, check out the video below of Captain Chesley “Sully” Sullenberger on The Daily Show with Jon Stewart. As everyone knows (or should know), Captain Sullenberger executed the miracle emergency landing of U.S. Airways flight 1549 in the Hudson River earlier this year, saving the lives of all passengers and crew onboard. Here, he discusses his new book and his recommendation for organizational improvements in airline emergency manuals.

The Daily Show With Jon Stewart Mon – Thurs 11p / 10c
Chesley Sullenberger
www.thedailyshow.com
Daily Show
Full Episodes
Political Humor Health Care Crisis

Hope these articles have given you some food for thought this Wednesday. As always, your comments are welcome!

Posted by anne Tagged with: , , , , , , ,
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